A crisis is not simply “someone having a hard week.” It is a situation where a person may be in immediate danger, has lost significant contact with reality, or cannot reliably keep themselves safe. Mental health crises can include suicidal thoughts, self-harm, psychosis, severe agitation, or a person becoming unable to care for themselves safely. When someone is in crisis, the church’s first job is not to fix everything. It is to stay calm and stay present.